Have you ever walked into a conversation already knowing how it was going to end? Perhaps you were preparing for a difficult discussion with a colleague, giving feedback to an employee, or meeting with your manager. Before anyone had spoken a word, your mind had already created the story. “They won’t understand.” “This isn’t going […]
When Great Communication Really Starts Read More »
Have you ever said something multiple times… and still felt like your team wasn’t quite on the same page? It’s like putting a destination, say a restaurant, in your GPS and starting to drive, realizing when you arrive there were 2 locations .. and you ended up at the wrong one … 30 minutes away.
Why Teams Miss the Mark Read More »
Have you ever avoided a conversation to maintain harmony? Many business owners and managers indicate they postpone giving feedback or addressing performance issues with employees due to discomfort with conflict, being too busy, or believing the team will not be significantly affected. However, keeping the peace can negatively impact your bottom line. Here’s how: When
The Cost of “Keeping the Peace” Read More »
Managers in today’s dynamic business landscape face numerous challenges that affect their ability to lead high-performing teams. These challenges often revolve around: 1. Working Environments – Between remote/hybrid setups or multiple locations, teams are scattered. It is tough to keep everyone connected and easy for people to feel left out or isolated. 2. Evolving technology
Connecting in Today’s Changing World Read More »
Evolving technology and remote working environments are here to stay, which complicates communication across an organization. We may think our endless communication choices of social media, IM’s, texts, and emails keep us connected and informed. According to Gallup, people are feeling more disconnected from their workplace, with what is being called in 2025 “the Great
Overcoming the Great Detachment Read More »
Have you ever driven to a routine destination and not realize how you got there? You miss the details like street names, making turns, or the songs played in your car. Sometimes we are also on autopilot through a conversation. We are going through the motions of being silent while someone else is talking as
Is your Listening on Autopilot? Read More »
In today’s world, employees want to be empowered in their role and to know they are making a difference. Empowering others meets one of the four core needs impacting engagement & retention levels. As a leader, how do you empower your team members? It starts with intentional and personalized communication. It is easy to get
Rapport & Employee Retention Read More »
As students return to school, it is a great time to get back to business basics. One basic (but critical) building block is Communication. Specifically, as businesses are experiencing challenges filling open positions, take a step back to examine communication within your hiring process. Your candidate’s experience creates a lasting impression that impacts how well
Back to Business Basics Read More »
Keeping your team informed meets one of the four core needs impacting employee productivity & engagement levels (F.A.I.R.). It starts with creating an effective communication plan for upfront and ongoing information. Providing expectations and responsibilities upfront helps your employees understand their role and empowers them to own their tasks. Determining what is communicated on an
Increase Employee Engagement Read More »
Did you know engaged employees are 45% more productive and more likely to stay within your organization? Appreciation is one of the four core human needs (F.A.I.R.) to create a people-focused framework where your team members are engaged. To show appreciation, saying “Thank You” is a great start; however, providing appreciation that is specific, sincere,
Beyond “Thank You” Read More »