Did you know effective and collaborative conversations increase engagement by 61%; however, 9 of 10 conversations miss the mark?
Collaboration is meeting others where they are and finding common ground for connection. Creating a culture of collaboration and finding common ground begins with fully listening to learn another’s perspective.
We may think we are listening but may be already focused on what we are going to say next. One technique to fully listening is to rephrase what the person just said. For example, start with “To make sure I understand” and restate what you heard.
Rephrasing shows where there may be gaps in your understanding or highlights something you haven’t considered before, where there can be collaboration towards finding a solution.
Want to learn more on how to build a culture of collaboration? Schedule a 30-minute complimentary strategy session.